Privacy Policy - graemeteague.nz

Last updated: April 2024

At graemeteague.nz, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring that any data you share with us is handled responsibly, securely, and in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains what personal information we collect, how we use it, how it is stored, and the rights you have regarding your data.


1. Who We Are

graemeteague.nz is operated by Graeme Teague Ltd, offering holistic kinesiology services, acupressure techniques, Jin Shin Jyutsu training, homeopathic support, and related digital products, memberships, and online programs.

If you have any questions or requests regarding your information, please contact:
Email: [email protected]
Phone: 027-3840160
Location: Christchurch, New Zealand


2. What Information We Collect

We collect personal information in a variety of ways to help deliver our services. This may include:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Appointment information

  • Health-related information voluntarily provided during consultations or online assessments

  • Payment details for purchases, memberships, or bookings (processed securely by third-party payment providers — we do not store full card numbers)

  • Messages or enquiries sent through our website, email, SMS, or booking forms

Automatically collected information

  • IP address

  • Browser type and device information

  • Pages visited

  • Cookies or tracking data used for analytics (Google Analytics, Meta, etc.)

Marketing and communication data

  • Newsletter subscription preferences

  • Engagement with emails, programs, downloads, or membership content


3. How We Use Your Information

We use your personal information to:

  • Provide kinesiology consultations and wellness services

  • Deliver digital programs, memberships, and online content

  • Respond to enquiries and provide customer support

  • Send appointment confirmations and follow-up messages

  • Provide educational content, tips, techniques, and updates

  • Process payments and manage subscriptions

  • Improve our website, programs, and user experience

  • Send you marketing emails only if you have opted in

  • Comply with NZ law and record-keeping requirements

We do not sell or rent your personal information to third parties.


4. Email Communications & Marketing

If you subscribe to emails, newsletters, programs, or free resources:

  • You consent to receiving wellness tips, updates, promotional offers, and product information

  • You can unsubscribe at any time via the link in each email

  • We may track open rates or clicks to help improve future content

We will never send spam, and your details remain confidential.


5. Cookies & Tracking

Our website may use cookies to improve browsing experience, analytics, and advertising. These may include:

  • Google Analytics

  • Facebook/Meta Pixel

  • Other analytics or tracking tools

You can disable cookies through your browser settings at any time.


6. How Your Information Is Stored & Protected

We take all reasonable steps to keep your information secure, including:

  • Encrypted website (SSL)

  • Secure booking and payment systems

  • Restricted access to health notes and client files

  • Regular security updates

  • Secure third-party platforms (e.g., Stripe, PayPal, Cliniko/booking systems, email marketing platforms)

No system is 100% secure, but we follow industry best practices to protect your data.


7. Sharing Your Information

We may share information with trusted third-party providers only when necessary for delivering services, such as:

  • Payment processors

  • Email marketing systems

  • Booking or scheduling apps

  • Website hosting providers

  • Analytics tools

These parties are required to keep your information confidential and secure.

We do not share your information with advertisers, outside parties, or anyone not directly involved in providing your service.


8. Accessing & Correcting Your Information

Under the Privacy Act 2020, you have the right to:

  • Request a copy of the information we hold about you

  • Ask for corrections to any inaccurate or incomplete information

  • Request deletion of your data where legally permissible

To make a request, contact:
Email: [email protected]

We will respond within a reasonable timeframe.


9. Health Information

As part of your kinesiology consultation, you may provide sensitive health details. These are used only to:

  • Understand your health concerns

  • Create personalised treatment plans

  • Provide accurate support and advice

Your health information is kept strictly confidential and is never shared without your permission unless legally required.


10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their policies separately.


11. Children’s Privacy

Our services are primarily intended for adults. We do not knowingly collect personal information from children under 16 without parental consent.


12. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. Continued use of our site constitutes acceptance of any changes.


13. Contact Us

If you have any questions, concerns, or requests about your privacy, please contact:

Graeme Teague
Email: [email protected]
Phone: 027-3840160
Website: https://graemeteague.nz
Christchurch, New Zealand

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